View our selection of Professional Management & Leadership Products
The Learning Edge Inc., through a network of professional consultants, offers consulting services to address many areas of business management. The consulting services include advice in the area of Human Resource Planning and Development, Focus Group facilitation, development of Employee Policies and Procedures Guides, and Needs Assessments.
Our consultants work closely with management to develop Business Plans, Strategic Plans, Marketing Plans and Succession Plans. Other consulting services may include Customer Surveys, Employee Opinion Surveys, 360° Degree Assessments, Coaching, Annual Reports, Training Audits and Performance Feedback Systems.
These consulting services may be offered independent of training or may be used to enhance our training services by ensuring the skills are transferred successfully.
- Human Resources Management
- 360 Degree Performance Feedback System
- Focus Groups
- Needs Assessments
- Policies & Procedures Guide
- Business Performance Reviews
- Business Planning
- Strategic Planning
- Marketing Plan
- Succession Planning
- Customer & Employee Surveys
- Training Audits
- DiSC - Personal Profile System
360 Degree- Performance Feedback System
Our Leadership Development Assessment is a unique system designed to provide multi-channel communication within an organization.
This system allows individuals to personally evaluate their own strengths and challenges in the workplace, and assess their managers or supervisors in confidence.
This evaluation process creates an environment of openness and trust.
Focus Groups
A focus group is a free flowing discussion with 8-12 individuals to discuss a selected topic of interest. The sessions are informal and are designed to give feedback on the individuals’ opinions, perceptions and ideas relating to a specific topic. Focus Groups are also used to generate new ideas.
An organization or business may choose to have a focus group facilitated with a group of employees, clients or customers. The information retrieved may assist in making future plans for the business. It may also be used to identify employees’ needs. A group of employees may provide feedback anonymously to the focus group facilitator. This is an effective means of communication within an organization.
Focus groups are conducted in a two to three hour period. The facilitator develops a series of questions which are approved by the client prior to facilitating the discussion. This ensures there is agreement on the objectives of the session(s).
Focus groups are designed to compliment quantitative studies. They have many applications and benefits.
Needs Assessments
We have systems to aid you in interviewing your employees or clients for the purpose of identifying their specific needs. Our instruments are designed to ask specific questions about their needs. The analysis includes General Business Planning, Marketing, Human Resource and Finance.
Needs Assessments may be used as a means to identify training and consulting needs. A needs assessment may be conducted prior to facilitating a specific seminar. The information is then used to customize the training and consulting intervention.
Policies & Procedures Guide
To minimize time spent in informing all employees of business policies and procedures, we can develop a guide specifically oriented to the business.
This guide may include information related to Human Resources, Finance, and Administration.
" Preparing Employee Policy Guides" printable PDF
Business Performance Reviews
Our experienced consultants have designed an operational review process which includes an overall business assessment.
Areas examined and included in a written report include management skills, labor force issues, operational layout, production process, facilities and equipment requirements, analysis of gross margins, and customer-supplier relationship concerns.
Also included are comments on general financial issues including cost overruns, delinquent accounts, working capital shortage, general record keeping, brief financial ratio analysis, inventory and system controls.
The written report summarizes the business’ strengths, weaknesses and recommendations for improvement.
Business Planning
To secure financing for a business start-up or expansion, many creditors will require a detailed business plan.
The Learning Edge’s consultants can assist in completing the Business Plan which includes information regarding marketing, operations, management and financial forecasting.
"How to Prepare a Business Plan" printable PDF
Strategic Planning
The Strategic Planning process enables one to consider their business’ strengths and weaknesses, to analyze the competition and to identify opportunities for growth and diversification.
A skilled Strategic Planning facilitator will guide a management team from the evaluation stage through to a final action plan.
A Strategic Plan is a guide to establishing goals and objectives and is used as a practical tool to assist in future decision-making.
Marketing Plan
Our marketing consultants will assist in developing a marketing plan and implementing the plan.
The marketing plan will consider how the business can best utilize human resources, money and time.
The marketing plan will be a valuable tool for achieving goals for planning strategically, for investigating market research techniques (such as surveys and focus groups) and for analyzing successful pricing, advertising and promotion techniques.
Succession Planning
Succession planning is important for business owners and managers.
With the demands and changes required from today’s managers, it is critical to examine the managerial position requirements, the techniques for identifying and assessing management candidates, and the activities that are necessary for effective development of managerial talent in an organization.
With the assistance of one of our experienced consultants, the importance and value of business succession planning is realized.
"Succession Planning" printable PDF
Customer & Employee Surveys
We have experienced professional consultants who have proven success in designing and executing customer and employee surveys.
It is critical to obtain feedback from customers and employees.
We will design a survey which will provide information which can be used to assess the level of customer and employee satisfaction.
It will also provide information which will assist in future decision-making.
Training Audits
Many organizations have come to realize training is vital to the success of their operation.
How can an organization be sure they are choosing the best training?
Many organizations have come to realize training is vital to the success of their operation. How can an organization be sure they are choosing the best training?
A training audit will review your current approach to training selection, training design and development, assessment training, development needs, and constructing evaluative instruments.
Writing training objectives, choosing a training delivery system, validating training materials, selecting professional facilitators, producing training documents, identifying trainees, evaluating the facilitator and the training program, and developing a follow-up system are also included in a training audit.
These are several of the areas to address when auditing the training in an effort to determine if the organization’s training is a valuable investment.
DiSC - Personal Profile System
Understanding yourself, others and realizing the impact of your personal behavior in your workplace can create a foundation of personal and professional success.
Effective communication with productive relationships can be a result of the application of the DiSC-based Personal Profile System.
The areas explored by the DiSC instrument will research four primary dimensions:
Dominance: Direct and Decisive, or "D's" are people who are strong-willed, strong-minded, accepting challenges, taking actions, and getting immediate results.
Influence: Optimistic and Outgoing, or "I's" are people who are team participants, energizers, entertainers, and love to share ideas.
Steadiness: Sympathetic and Cooperative, or "S's" are people who are attentive, consistent in predictable ways working behind the scenes.
Conscientiousness: Concerned and Correct, or "C's" are people who are sticklers regarding quality, planning ahead, systematic approach with checking and rechecking for accuracy.